Privacy Policy
Last updated: March 2026
LaundryDrop ("we", "us", or "our") operates laundrydrop.co and provides laundry pickup and delivery services. This policy explains how we collect, use, and protect your information.
Information we collect
We collect information you provide directly when you:
- Create an account or place an order (name, email, phone, address)
- Contact us for support
- Sign up for marketing communications
We also collect technical data automatically (IP address, browser type, pages visited) via cookies and analytics tools including PostHog and Google Analytics.
How we use your information
- To process and fulfill your laundry orders
- To communicate with you about your orders and account
- To send promotional offers (you can opt out at any time)
- To improve our services and website
- To comply with legal obligations
Sharing your information
We do not sell your personal information. We share data only with service providers who help us operate (payment processors, SMS/email platforms) and only as necessary to fulfill orders or comply with law.
Data retention
We retain your account information as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.
Cookies
We use cookies for authentication, analytics, and advertising. You can control cookie settings in your browser. Disabling cookies may affect site functionality.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@laundrydrop.co.
Contact
Questions about this policy? Email hello@laundrydrop.co or call (972) 665-8490.